time:matters GmbH

Gutenbergstraße 6
Neu-Isenburg,  63623

Germany
https://www.time-matters.com

• Booth: B1921

Your experts for supply chain and emergency logistics.

Why stick to a rigid, predefined logistics infrastructure when you can tailor a supply chain to your unique needs, thereby minimizing risk, and maximizing control over each shipment?

time:matters is your expert for time-critical and sensitive transports – flexible, fast and global.

Reliability and control are our top priority. Our company-operated Courier Terminals have apron access to physically supervise the shipment loading. We offer maximum transparency, speed and control over the entire transport process due to shortest handling and transit times, coupled with priority capacity access and loading.

We have offices in Europe, China, Singapore and the USA and offer a 24/7/365 customer service desk exclusively for Semicon and High-Tech companies.

Our global network of more than 500 audited partners allows us to customize door-to-door transports by air, rail or road, if required also personally accompanied by On Board Courier. 

 Press Releases

• Proof of the highest quality standards: time:matters Americas, Inc. receives ISO certification (20220923)
  • time:matters Americas, Inc. has recently successfully completed ISO 9001:2015 certification, confirming the high quality of its service portfolio
  • The accreditation of the international standard increases transparency for customers
  • The certification additionally enables the development of new business areas with strict quality standards

  A Milestone in the US: time:matters, expert in national and international express transports, is pleased to once again receive recognition for the high quality standards within the company’s own product range. In addition to time:matters GmbH, time:matters Netherlands B.V. and time:matters (Shanghai) International Freight Forwarding Ltd. time:matters Americas, Inc. now officially holds ISO 9001:2015 ertification. The award of the internationally recognized DIN standard reaffirms the consistently high standard of the time:matters management system. The focus is primarily on the organization of transports and the worldwide monitoring and tracking of time-critical, customer-specific shipments.

  This certification is very important for time:matters as resilient reliability and individual customer communication in the field of international express logistics play decisive roles in the company’s long-term service excellence and quality strategy.

  time:matters Americas, Inc. was founded on July 1st, 2020. Since then, the international and multilingual team has primarily supported customers from USA, Canada, and Mexico while managing all steps along the transport chain. The services offered range from the initial consultation and booking to the preparation of the corresponding air waybill and local invoicing. Another important activity in addition to network planning is the selection and support of local network partners which is closely linked to the respective customer requirements.

  Customers of time:matters Americas, Inc. include companies based in the US as well as international and global players from the automotive, aviation and aerospace, high-tech and semicon, life and health, medtech, machinery and components, and logistics sectors. Their representatives in the US and other countries gain access to an experienced team of logistics experts, who use individually developed special speed transport solutions to optimize delivery and thereby help to avoid expensive disruptions to customer supply chains.

  With its now 100 stations for the domestic transport of time-critical shipments, time:matters Americas, Inc. is offering a nationwide service with connections to all major economic centers in the US.

  Lars Krosch, COO of time:matters, stated: “With the ISO 9001:2015 certification, our company in the US provides both national and international customers with the ideal proof of competence and performance. Within the DIN standard, the consistent alignment of all processes with customer needs is a high priority.”

  Mark Krug, Managing Director Americas, adds: “Due to our well-functioning quality management system, we can meet our customers’ requirements at any time. Moreover, adhering to high-quality standards enables us to expand into new industry sectors that take a certified quality management system for granted.”

• Two decades of expertise in the logistics industry: time:matters celebrates its 20th anniversary (20220923)
  • 2022 marks the 20th anniversary of time:matters
  • Since 2002, the company has made its name as a logistics expert for time-critical express transports
  • time:matters will celebrate its anniversary with a series of events

  Happy birthday: time:matters, the expert in time-critical express transports, celebrates its 20th anniversary this year. Established two decades ago as a spin-off of Lufthansa Cargo, the company has since evolved to become a global logistics provider with subsidiaries in Europe, the US and Asia. time:matters has announced various activities to mark the occasion. For example, the website set up specifically for the anniversary – www.time-matters.com/20years/ – will not only feature attractive prize draws and exclusive videos but also provide lots of interesting information on current and future topics.

  time:matters primarily attributes its continuous growth to its loyal customers and its committed, passionate team of now more than 300 staff. Another key to its success has been its ability to combine industry expertise and a customer-centric approach, setting new standards in the industry.

  time:matters is optimistic about the future. The company is focused on offering its customers around the world innovative, digital, sustainable and highly efficient transport solutions.

  Alexander Kohnen, CEO of time:matters, stated: “What began 20 years ago with a small team and a focus on the European market has since matured into a global transport provider for time-critical and sensitive shipments. We are very proud of this. But what would a logistics provider be without its customers and partners, with some of whom we have been working together in a spirit of trust for many years? We would also like to say a big thank you to our committed employees, who do their best day in and day out for the company and for our clients around the world. Over all these years, we have continuously developed the range of services we offer and overcome many challenges. We are looking forward to the years ahead. After all, there’s still a lot we want to achieve.”

• Proof of the highest quality standards: time:matters (Shanghai) International Freight Forwarding Ltd. receives ISO certification (20220923)
  • time:matters (Shanghai) International Freight Forwarding Ltd. has recently been successfully ISO 9001:2015 certified, confirming the high quality of its service portfolio
  • The accreditation of the international standard increases transparency for customers
  • The certification additionally enables the development of new business areas with strict quality standards

  A Milestone in the Far East: time:matters, expert in national and international express transports, is pleased to once again receive recognition for the high quality standards within the company’s own product range. In addition to time:matters GmbH and time:matters Netherlands B.V., time:matters (Shanghai) International Freight Forwarding Ltd. now officially holds ISO 9001:2015 certification. The award of the internationally recognized DIN standard reaffirms the consistently high standard of the time:matters management system. The focus is primarily on the organization of transports and the worldwide monitoring and tracking of time-critical, customer-specific shipments.

  For time:matters, the certification is of great importance: Resilient reliability and individual customer communication in the field of international express logistics play decisive roles in the company’s long-term service excellence and quality strategy.

  time:matters (Shanghai) International Freight Forwarding Ltd. was founded in China on June 1st, 2019. Since then, the international and multilingual team has primarily handled the support of customers from China, Hong Kong (SAR), and Taiwan, while managing all steps along the transport chain. The services offered range from the initial consultation and booking to the preparation of the corresponding air waybill and local invoicing. Through the company’s own website in Mandarin as well as WeChat, a popular and established social media platform in China, customers receive reliable and regular information on comprehensive transport solutions for time-critical and sensitive shipments.

  The customers of time:matters (Shanghai) International Freight Forwarding Ltd. primarily include national and international companies from the semiconductor and automotive sectors operating in the Asian region. In addition to connections to the global air network, the logistics expert offers customized express transport solutions from Singapore, Hong Kong (SAR) and the South Korean city of Incheon to northeastern China.

  Alexander Kohnen, CEO of time:matters, elaborates: “With the ISO 9001:2015 certification, our company in China provides both national and international customers with the ideal proof of competence and performance. Within the DIN standard, the consistent alignment of all processes with customer needs is a high priority.”

  Constance Wu, Executive Director of time:matters (Shanghai) International Freight Forwarding Ltd., adds: “Due to our well-functioning quality management system, we can meet our customers’ requirements at any time. Moreover, adhering to high-quality standards enables us to expand into new industry sectors that take a certified quality management system for granted.”

• Innovative platform for time-critical transports: time:matters launches new quote and booking channel (20220923)
  • Simple and fast offer generation, quotes and bookings via the time:matters website
  • The right quote in just a few clicks
  • Clear focus on the user experience

  Simple, fast and fully automated: logistics expert time:matters recently expanded its range of digital offerings with the launch of a new booking channel. The new platform allows customers to easily and directly book transports by air, rail and road as well as door-to-door shipments for global solutions at any time of the day or night.

  Customers can now submit transport requests via the time:matters booking website in just a few clicks without having to take the time to register, and then get real-time quotes that can be directly booked. The intuitive user interface features a clear layout for entering shipment data. Clients receive a complete overview of the various quotes in less than a minute. Subsequently, they can then compare, select and book the most favorable offer or the fastest solution based on the pick-up, transport and delivery times and rates displayed. Of course, customers can also still contact the global time:matters Customer Service units to lean on the expertise of the logistics experts if further advice is needed.

  time:matters incorporated the requirements of the company’s long-standing customers when designing the platform, especially with regard to functionality and the user experience. And it relied on its in-house expertise gained through time:matters airmates, its software-based and award-winning platform for on board courier services, when developing the concept.

  Alexander Kohnen, CEO at time:matters, emphasized: “The new quote and booking platform represents another key milestone in our focus on the customer and digital sales strategy. Our customers can now use our platform to very easily and quickly compare and then book transport services based on the data they provide. This ensures a high degree of transparency and flexibility. Long-standing partners who helped to design the new platform and have already been able to use the beta version have been impressed by the user experience and efficiency.”