A combination of premium Furon® products, collaborative design, and customer service provides agile solutions to best serve semiconductor industry challenges.
A Saint-Gobain customer, a large chip manufacturer’s integrator, services a tool subsystem that controls pressure and flow in a polishing system. Because the subsystem was installed some years ago, it utilized a variety of parts of different brands and so the integrator was challenged by inconsistent mounting patterns as well as product availability.
As a result of the collaboration between the integrator and Saint-Gobain engineers, a kit was created that featured solely Saint-Gobain parts. Components of the new kit included Furon Q-Valves, which offer tremendous versatility in both installation and availability. To ensure no disruption in production, the customer required three kits to be installed immediately. The kits consisted of valves (Furon HPVM and Q-Valve), check-valves (Furon Large Check Valve) and pressure regulators (Furon UPRP).
In order to prove the performance of the Furon Q-Valve, the integrator was provided with Saint-Gobain’s robust test data, which included cycling and performance testing. All other components were already being used by the end user on another application and consequently were pre-approved. In parallel, the customer partnered with Saint-Gobain’s production team to develop a schedule, ensuring product availability to meet the customer’s stringent lead time requirements.
As a result of Saint-Gobain’s products and custom service solutions, the end user’s polishing system repair downtime has been reduced and the integrator now counts on a single, premium product line for reliable and consistent safety and availability to meet its stringent requirements for part lead time.
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